Office of Information Technology
The UVA Engineering Information Technology Office assists faculty, staff and students with School-wide computing hardware, software and network infrastructure projects, security monitoring, abuse response, vendor relationships and IT policy.
The office develops and delivers School-wide application software and provides audio-video technology and classroom support. The team also serves as a central resource to the IT staff distributed throughout Engineering School departments and labs, and as a liaison with the University's Information Technology Services division.
Acquisition, installation and support work ranges from desktop platforms and mobile devices through high-performance research computing and storage servers.
Our Staff
Josh Thomas
Wade Komisar
Director, Operations
(434) 924-7828
Jermaine Key
IT Infrastructure Manager
(434) 924-2997
Amy Morell
Hardware Lifecycle Analyst
(434) 297-7688
Robin Mack
Director, User Support
(434) 924-0787
Arthur Byrne
IT Support Specialist
(434) 924-3564
Quayshawn Cooper
IT Support Specialist
(434) 924-6223
Shawn Gimbert
IT Systems Engineer
(434) 924-1580
Gary Li
Senior IT Specialist
(434) 924-6072
Shawn Ritchie
IT Support Specialist
(434) 924-3744
Bryan Robinson
IT Support Specialist
(434) 924-3018
JK Stringer
Audio-Visual (A/V) Systems Support Engineer
(434) 982-2335
Ryan Thompson
IT Systems Engineer
(434) 924-6280
Lee Ann Tyler
IT Support Specialist
(434) 243-5489
James Whitlow
IT Support Specialist
(434) 924-7715
Mitch Rosen
Associate Professor
(434) 924-1414
Information on Computers for Incoming First-Year Students
UVA Engineering prepares students to be leaders in technological innovation. Therefore, it's no surprise that our students depend upon laptop computers for many tasks, including course work, special projects, capstone design and theses. Some instructors ask students to bring computers to class.
*If you are a transfer student, please check with your advisor for major-specific expectations before purchasing a computer.
UVA Engineering requires students to have their own laptop. Computer models with a combination of readable screen size, light weight, strong battery life, reasonable CPU power and quality graphics are advised. Beginning your studies at UVA Engineering with a laptop that you currently own is a viable option. See FAQ#1 below for more info. UVA Engineering also advises students to acquire computers with excellent hardware repair plans that include rapid repair turnaround times. Also, regularly backing up data is critical, and keeping systems secure is an on-going and essential task.
Since students carry their personal computers with them constantly, UVA Engineering recommends coverage for accidental damage and loss. At a minimum, students are advised to develop plans for sudden needs to replace a computer due to damage or loss.
Operating Systems
Software needs for engineering students differ by major. While the Windows options below typically ensure the broadest compatibility across all disciplines, newer Apple silicon-based MacOS devices offer more compatibility in some majors than others. The Mechanical and Aerospace and, to a lesser extent, Civil Engineering undergraduate programs rely on Windows-only software. Therefore, students purchasing a computer before starting at UVA and who are reasonably certain of choosing one of those two majors should choose a Windows computer. Either MacOS or Windows devices will be fine for all other Engineering majors.
Please note that new students do not start in their Engineering major until their second year of study and either MacOS or Windows devices are acceptable for the first-year curriculum. Furthermore, about half of students change their mind about their Engineering major in the first year of study! Thus, we recommend to new first-year students that if you have a functioning computer that is less than 3 years old that you continue to use it at UVA for your first year. Plan then to purchase a new computer at the end of your first year when you know your major and your computer needs.
The UVA Engineering curriculum includes the use of modeling and simulation software, interactive applications, and animations. While we maintain the position to wait until after your first year to purchase a new laptop, we maintain a catalog of engineering compatible computers on the CAV site:
Other Devices
- Devices such as tablets (running Android or iOS) or other systems like Chromebook are not required for the curriculum.
Software
A copy of Microsoft Office 365 is provided through the MICROSOFT OFFICE AND WINDOWS FOR UVA STUDENTS PROGRAM. Please also see: Engineering School Software Installation Recommendations for additional information.
Laptop Program
For those who qualify, Student Financial Services provides a laptop program and will directly communicate with you. If you have questions, including a need to apply based on financial need, please contact them directly at LAPTOP@VIRGINIA.EDU. Our school also has a HARDSHIP APPLICATION to support students with unexpected financial hardships.
Questions?
Contact Engineering Undergraduate Programs at the link below.
Frequently Asked Questions
Students who already own a relatively new laptop that meets UVA’s minimum recommendations do not need to buy a new one for the first year of studies. Please review UVA’s supported minimums at: New To UVA IT Checklist #6 Tech Support – Laptop minimums and ITS Supported Computing Technologies.
Delaying the purchase of a new laptop is a viable strategy – that is, declaring your major for 2nd year and evaluating appropriate laptop models to buy at that point. Different engineering majors have their own culture of expectations when it comes to computers (for example, level of CPU/graphics power, and Windows versus macOS), and you will not join your major until next year.
Students are also strongly encouraged to evaluate their laptop’s performance and warranty coverage every semester.
Q: I hear that Windows runs on the Apple Mac computers. Will a Mac laptop work for me if I'm an incoming engineering student?
Software needs for engineering students differ by major. While newer Apple silicon-based MacOS devices offer sufficient compatibility in many majors, the Mechanical and Aerospace and, to a lesser extent, Civil Engineering undergraduate programs rely on Windows-only software. Therefore, students purchasing a computer before starting at UVA and who are reasonably certain of choosing one of those two majors should choose a Windows computer. Either MacOS or Windows devices will be fine for all other Engineering majors.
New students do not start in their Engineering major until their second year of study, and either MacOS or Windows devices are acceptable for the first-year curriculum. Furthermore, about half of students change their mind about their Engineering major in the first year of study! Thus, we recommend to new first-year students that if you have a functioning computer that is less than 3 years old that you continue to use it at UVA for your first year. Plan then to purchase a new computer at the end of your first year when you know your major and your computer needs.
Q: I have read all the materials posted on the UVA website but I am curious if you had a recommendation on a specific computer listed at Cavalier Computers. Your advice is greatly appreciated.
Please note: there is no obligation that our students purchase their laptop from Cavalier Computers (CavComp).
CavComp offers some strengths as a retail outlet:
-Has a good track record.
-Understands the market and academic calendar.
-Offers quality models.
-Provides a comprehensive set of services and coverage.
CavComp sells a variety of laptop brands and models of PCs and MACs. They are an authorized repair shop for many of them. CavComp can also provide an array of coverage plans.
There is also a special program known as the CAV Program, and formerly as Back-to-School (BTS).
These are specifically chosen laptops with a bundled package of software, support, and warranty coverage. The purchase price for the package can look expensive compared with other outlets where you can also buy a laptop that meets the UVA Engineering recommendations-- but there’s a lot included in the CavComp package to account for the price.
Key attributes of CavComp’s CAV Program include: (1) a multi-year warranty with accidental damage coverage; (2) on-site, service department, and (3) loaner laptops are provided when servicing requires that a student’s unit be left for repair.
Approximately 25% of the students who purchase computers at CavComp make a claim under the accidental damage coverage. In case a laptop slides off a table or it is dropped, the repair is covered at no additional cost. A repair for an incident such as a cracked screen is covered with no out-of-pocket expense under their CAV Program plans.
Comments on the Specific Models
A distillation of the CavProgram’s set of offerings appropriate to engineering students is listed on their site. Four laptop models are shown. Units with longer estimated shipping times were not included.
You can use these specifications as guidance when comparing models from other outlets, be it a retail store or online.
Current supply chain shortages have lengthened order fulfillment times, so it is recommended to place laptop orders as early as possible.
For the CAV Program (Back-to-School bundles) at the UVA Bookstore, please contact:
UVA Bookstore Cavalier Computers
Telephone: (800) 759-4667 option 2 or (434) 924-3475
Web Resources
Yes, having a smartphone is recommended.
A particular brand, model or size is not specified, but a recent enough model that runs a still supported version of either Apple iOS or Google Android.
Those operating systems can obtain the certificate to connect to UVA Wi-Fi, and also run the 2-factor login authentication app that UVA uses.
Also, UVA recommends that the smartphone carrier be either Verizon, AT&T, or T-Mobile.
These three firms are the only ones to participate in a program (DAS) which brings cellular signal coverage indoors to the dorms, the athletic facilities and stadiums, the dining halls, one of the larger engineering school buildings, and dozens of other buildings on UVA’s Grounds.
For General Questions including Dormitory Computing Issues, please contact:
U.Va. ITS Help Desk
Telephone: (434) 924-4357
E-Mail: 4help@virginia.edu
Live Help Desk Chat & Online Reporting Form also available at this link.
https://its.virginia.edu/helpdesk/