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ITS Checklists - a standardize lists of necessary tasks.

UVA Helpdesk - Fasted response by calling

Telephone: (434) 924-4357 or toll-free (866) 469-4866

UVA Helpdesk with Live Chat Functionality https://in.virginia.edu/helpdesk

Direct IT Engineering Help Engr-IT@virginia.edu 

IT Checklists - Students, Faculty, Staff - Onboarding and Offboarding
UVA Help Desk

Data Security, Authentication and Password Application

  • 2 Step Authentication - DUO

    Here is where you need to go for all things DUO

    Add or remove a device - Download some Codes to Go - App selection

    2-Step Login (Duo) provides an additional level of security to your UVA account through two-factor authentication. All UVA students, faculty, staff, and sponsored account holders are required to enroll in Duo to access NetBadge-protected resources (e.g., UVA Box, SIS, Workday, etc.).

    Duo-2StepLogin

  • LastPass - Password storage

    LastPass a password management tool for both personal and UVA account passwords. It will remember your passwords, autofill login information, and generate new passwords for you. LastPass can be used on computers and mobile devices.

    UVA LastPass

  • AntiVirus Requirements

    All devices used to access the UVA network should be protected by antivirus software to prevent infection by malicious code or programs, including viruses, spyware, worms, and other malware.  This includes:

    •     Personal Devices
    •    University Owned Devices
    •    University Servers

    Engineering IT is available to assist departments and researchers. Contact them at escalate-engit@virginia.edu

Sharing, Accessing and Storing Data

Electronic Records Policies

  • Carefully consider where to store University records.
  • Highly Sensitive Data should not be stored in OneDrive, Teams, SharePoint, Or Box.
  • University documents and collaborative documents that need to be retained after the owner leaves UVA should not be stored in OneDrive or Box, as the data may be lost after the person leaves UVA.
  • User Responsibilities: https://in.virginia.edu/data-box-onedrive

UVA Collaboration Tools:  https://in.virginia.edu/collaboration-tools 

  • OneDrive - M365 Cloud Storage -5 TB

    OneDrive is an online cloud storage service that integrates with Microsoft 365 so users can access Word, Excel, PowerPoint, OneNote, and other documents in one place. Users can share files and simultaneously edit collaborative documents online. UVA users receive 5 terabytes (TBs) of storage (no increases allowed).

    UVA OneDrive

  • TEAMS - M365 Collaboration Tool - 25 TB

    Key Teams Features - 25 terabytes (TB) of Storage - Members not required

    • Integrated AV conferencing
    • Direct messaging via Chat (2yr data retention)
    • Teams interface (w/ channels, tabs, apps)
    • App integrations
    • Shared Planner
    • Shared OneNote Notebook
    • SharePoint Team site
    • Shared file storage (SharePoint Library)
    UVA MS-Teams

  • UVA Box - Cloud Storage Alternative - 1TB

    UVA Box is a free, cloud storage for eligible students, faculty, and staff to store up to 1 TB of non-sensitive/moderately sensitive University files securely – anywhere, anytime, on any device, for the duration at UVA.

    UVA Box - Netbadge login required

  • Shared Department/Enterprise Storage (Non-Cloud option)

    Enterprise Storage

    Enterprise Storage solutions, suitable for both highly sensitive and non-sensitive data, are designed to process heavy workloads. Access is available through both NFS and SMB environments.  

    Engineering IT is here to assist departments/labs/groups determine the best option for data storage and retrieval.  Contact them at escalate-engit@virginia.edu

    UVA Enterprise Storage

  • UVA Remote Apps

    Remote Apps 

    The intended use is to run licensed software like Minitab, MATLAB, Rstudio, etc., remotely on student-owned computers. Faculty Requested Course needed software may also be found on Remote Apps

    Departmental labs using remote apps must have a signed MOU and is responsible for all issues with remote apps usage in the lab

    Remote Apps

UVA Alerts, Warnings, and Policies

  • UVA Ready Mobile Safety App

    With UVA Ready you can:

    • locate University safety resources
    • send a concern or tip to UVA police
    • send an "I'm Ok!" message and your location to friends and loved ones during an emergency
    • invite your friends on a "virtual walk" and set a timer for your arrival
    • be connected by phone to resources on and off Grounds
    • call 911
    • receive emergency notifications targeted to your geographic location, and much more!
    UVA Safety App