IT'S WORTH THE READ

  • Retiring Google Accounts for Alumni-Former Students

    What Is Changing?

    On February 2, 2026 - Data storage will drop to 50GB - if the account exceeds 50GB sending of messages will be suspended

    Read Now
  • comparison

    Adobe Acrobat Pro or PDF24

    Are you Windows Adobe Acrobot Pro user?  Do you have an annual license for $122.28? Do you want an alternative FREE PDF solution?

    UVA Engineering is recommending that you consider a free PDF alternative PDF24 Creator if it meets your PDF functionality needs on a Windows only device. 

    Read Now
  • Remote

    Remote Workers and University Equipment

    Are you a fully/mostly remote engineering staff/faculty member?  Were you provided equipment such as Laptop, Monitor(s), Keyboard/Mouse, Camera, or Research Items?

    If the answer is YES to both questions, then this information, about the associated responsibilities, is for you.

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  • Adobe Application Installation

    The Adobe Creative Cloud plan includes over 20 creative apps that can be licensed individually or as a complete Creative Cloud package.

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  • EOL

    Windows 10 Support - End of Life

    Microsoft has announced that Windows 10 will no longer be supported as of October 14, 2025.  After this date, Microsoft will no longer provide security updates or bug fixes. 

    Read Now

  • Class-Holiday Schedule and Outlook

    Check out this KB on the steps needed to download and add SIS data to your Outlook calendar.  

    An updated version needs to be downloaded each semester, and may need to be re-downloaded if major changes are made to your schedule.

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  • Need Technical Help Fast!?

    UVA Helpdesk 

    Fastest response by calling or using Chat

    Telephone: (434) 924-4357(HELP) or toll-free (866) 469-4866

    Live Person available in less than 90 secs!

    UVA Helpdesk with Live Chat Functionality  https://in.virginia.edu/helpdesk

    Direct IT Engineering Help Engr-IT@virginia.edu - 4hr response time

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  • How Engineering IT can assist with Onboarding - Offboarding-Let US do the Heavy Lifting

    New to the Department - Onboarding

    If you have a new, to your department, staff or faculty member arriving, complete this form to start the process. This will allow the IT team to prepare hardware and access to be available when the new member arrives.  When possible, please provide at least 10days notice, or more, to ensure we have hardware available and ready for their first day.

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  • Do I Need to Use VPN?

    UVA offers VPN connectivity to ensure data security

    Things to know:

    • You do not need to use VPN for on- or off-Grounds access to most services (e.g., Zoom, UVA Collab, Microsoft 365, and others).
    • You do need VPN for off-Grounds access to some Library resources, shared drives, etc.
    • You should use VPN anytime you are connecting from an untrusted network (e.g. coffee house, fast food restaurant, non-UVA library).

    There are 3 specific VPN uses

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  • Who do I contact about Dorm Computing Issues?

     UVA Help Desk - UVA ITS
    Telephone: (434) 924-4357
    E-Mail:  4help@virginia.edu 

    Live Help Desk Chat & Online Reporting Form also available at this link.

    Read Now